Our Boutique Events
Christmas delivery promise
- Colissimo: Home delivery guaranteed for Christmas (23/12), for any order placed before midnight on 19/12.
- Express Chronopost: Guaranteed express delivery for Christmas (December 23rd) for all orders placed before midnight on December 21st. From December 19th to 21st: Free express delivery.
- Pickup Point: We cannot guarantee on-time delivery.
Paris - inner suburbs:
- Express delivery before Christmas guaranteed by courier for any order placed before 12/24 at 7 a.m.
Canada:
- Guaranteed express delivery for Christmas (23/12), for all orders placed before noon on 16/12.
USA:
- Guaranteed express delivery for Christmas (23/12), for all orders placed before noon on 17/12.
- Guaranteed express delivery for Christmas (23/12), for all orders placed until noon on 18/12.
- Guaranteed express delivery for Christmas (23/12), for all orders placed up to and including 22/12.
European economy :
- No guarantee of delivery before Christmas.
Europe Express :
- Guaranteed express delivery for Christmas (23/12), for all orders placed before noon on 19/12.
Rest of the world :
- Guaranteed express delivery for Christmas (23/12), for all orders placed before noon on 14/12.
Customer Service
Our cashmere consultants remain at your disposal to guide and advise you from Monday to Friday, 9am to 7pm (GMT+1), and exceptionally on Saturdays during the months of November, December, and January.
• by email: contact@eric-bompard.com;
• By telephone (toll-free call): +33 (0)1 40 12 00 40
Contact
Delivery Method
France :
• Standard home delivery (Colissimo): €5 and free for orders over €50;
• Standard delivery to a collection point (Colissimo): free;
• Express home delivery (Chronopost): €10.
Paris and inner suburbs* :
• Express courier delivery: €20;
*Cities served by courier delivery: Paris (75000), Levallois Perret (92300), Neuilly Sur Seine (92220), Boulogne Billancourt (92100), Issy Les Moulineaux (92130), Vanves (92170), Malakoff (92240), Clichy Sur Seine (92110), Montrouge (92120), Courbevoie / La Défense (92400).
Learn more
Delivery Country
Good news, the Bompard online boutique delivers worldwide. However, delivery and return conditions may vary depending on the destination.
E-Reservation
Book online, try & pay in-store
You can reserve an in-store item directly from the product page on eric-bompard.com. Visit the product page, select your size and click on "Check availability". Select the store where you would like to reserve your item and click "Reserve a store". Our store will confirm the availability of your item within 3 hours and you will receive a confirmation email and SMS. Once you have received the availability confirmation, the product will be reserved exclusively for you for 3 days.
In-store Pickup
Maison Bompard allows you to shop online and pick up your order in-store within 3 business days. This service is available only at certain stores and for specific products when choosing the delivery method during your order. At the "Shipping method" step, select a store in "store collection". You will receive an email confirming the arrival of your order at the store. You have 15 days from receipt of the notification e-mail to collect your order. Please remember to bring proof of identity.
Express Delivery
We offer an express delivery service. Delivery costs and times vary depending on the country and the value of your basket. A courier service is available in Paris and the suburbs.
Customer Service
Our cashmere consultants remain at your disposal to guide and advise you from Monday to Friday, 9am to 7pm (GMT+1), and exceptionally on Saturdays during the months of November, December, and January.
• by email: contact@eric-bompard.com;
• By telephone (toll-free call): +33 (0)1 40 12 00 40
Contact
Delivery Method
France :
• Standard home delivery (Colissimo): €5 and free for orders over €50;
• Standard delivery to a collection point (Colissimo): free;
• Express home delivery (Chronopost): €10.
Paris and inner suburbs* :
• Express courier delivery: €20;
*Cities served by courier delivery: Paris (75000), Levallois Perret (92300), Neuilly Sur Seine (92220), Boulogne Billancourt (92100), Issy Les Moulineaux (92130), Vanves (92170), Malakoff (92240), Clichy Sur Seine (92110), Montrouge (92120), Courbevoie / La Défense (92400).
Learn more
Delivery Country
Good news, the Bompard online boutique delivers worldwide. However, delivery and return conditions may vary depending on the destination.
E-Reservation
Book online, try & pay in-store
You can reserve an in-store item directly from the product page on eric-bompard.com. Visit the product page, select your size and click on "Check availability". Select the store where you would like to reserve your item and click "Reserve a store". Our store will confirm the availability of your item within 3 hours and you will receive a confirmation email and SMS. Once you have received the availability confirmation, the product will be reserved exclusively for you for 3 days.
In-store Pickup
Maison Bompard allows you to shop online and pick up your order in-store within 3 business days. This service is available only at certain stores and for specific products when choosing the delivery method during your order. At the "Shipping method" step, select a store in "store collection". You will receive an email confirming the arrival of your order at the store. You have 15 days from receipt of the notification e-mail to collect your order. Please remember to bring proof of identity.
Express Delivery
We offer an express delivery service. Delivery costs and times vary depending on the country and the value of your basket. A courier service is available in Paris and the suburbs.
The Bompard gift card
The Bompard Gift Card is non-rechargeable and valid in all Bompard boutiques that operate with the same currency as the amount credited to the card. It can also be purchased online.
In this case, the Bompard Gift Card will be shipped to the specified delivery address in the form of a physical card. It will arrive in an elegant envelope and be preloaded with the selected amount. A small card inside the envelope allows you to personalize your gift and include a message for the lucky recipient.
The Bompard Gift Card and its balance will expire two years after the purchase date (or, for online purchases, two years from the date it is sent to the recipient). It can be used in one or multiple transactions, up to the available balance, and only in-store.
The card cannot be used to purchase another gift card, nor can it be exchanged, resold, or refunded — even partially — for any reason (including theft, loss, damage, or expiration). No replacement or cancellation is possible.