How to order ?
How do I order?
You can order by our website www.eric-bompard.com, by our catalogue, by phone +33 (0)1 40 12 00 40 or by visiting our stores.
How can I pay my online order?
You can pay online with your credit or debit card: Carte Bleue, Visa, Mastercard and American Express. Any transaction is completely confidential and carried out in a secured environment. We use one of the most reliable secure payment systems available on the Internet: the SSL (Secure Socket Layer) protocol via our partner ATOS.
We only accept French cheques from customers within Metropolitan France. Cheques should be in euros and made payable to ERIC BOMPARD SA. The order number and "commande Internet" should be indicated at the back of the cheque.
Cheques should be sent to: Eric Bompard SA, Vente par Correspondance, 22 rue Louis Blanc, 93585 Saint-Ouen Cedex - FRANCE. The order will be dispatched as soon as the cheque is received.
We also accept payment by contre remboursement from customers within Metropolitan France. The post tax will be added to the transport costs. Payment should be made on receipt of the parcel by cash or cheque made payable to LA POSTE.
I live outside the European Union. Will my order be VAT free?
Yes. If you are a resident outside the European Union, prices and transport costs will automatically be calculated VAT free (VAT of 19.6%).
How do I know my order has been accepted?
Once you have placed your order, a confirmation will appear with your order number. You will also receive a confirmation of your order by email.
Can I send someone a gift?
A great idea. Just ask for our giftwrap service when ordering, tell us the message you would like to send and we will deliver your gift. Don't forget to indicate if the delivery address is different from the payment address.
